As an HR Generalist, you will play a crucial role in managing personnel-related matters for our restaurant chain. Your responsibilities will span from recruiting and HR operations to training staff, evaluating their performance, and fostering a positive work environment. We’re looking for someone who can ensure our employees are engaged, well-trained, and productive, ultimately providing excellent customer service.

Responsibilities:

• Recruitment and Staffing:
• Create hiring plans for front-of-the-house and back-of-the-house staff.
• Promote open roles using online and print job ads.
• Screen, interview, and evaluate candidates.
• Prepare job offers and employment contracts.

o Track key recruiting metrics like turnover rates and source of hire.

2. HR Operations:

• Maintain employee records, including attendance, leave balances, and performance evaluations.
• Handle employee inquiries related to benefits, policies, and procedures.
• Coordinate with payroll to ensure accurate and timely processing of salaries.
• Implement and enforce HR policies and guidelines.

3. Employee Training and Talent Development

• Develop and implement training programs for new hires and existing staff.
• Conduct orientation sessions to introduce employees to company policies, safety procedures, and job expectations.
• Coordinate with department managers to provide job-specific training.
• Monitor training effectiveness and adjust programs as needed.

o Organize team-building activities and events.

• Identify high-potential employees and create development plans to nurture their skills and career growth.

4. Manage Performance Management Program

• Design and oversee performance appraisal processes.
• Collaborate with managers to set performance goals and expectations.
• Offer consultation to performance discussions.
• Provide guidance on performance improvement plans and recognition programs.

5. Employee Relations:

• Foster positive relationships between employees and management.
• Address employee concerns, grievances, and conflicts.
• Promote a respectful and inclusive work environment.

6. Compliance and Regulations:

• Stay informed about labor laws, employment regulations, and industry-specific requirements.
• Ensure our restaurant chain complies with legal obligations related to employment practices.
• Handle any necessary reporting or documentation related to compliance matters.

Requirements and Skills:

• Work experience as an HR Manager or HR Generalist, preferably in the hospitality industry.
• Hands-on experience with recruiting for junior, senior, seasonal, and part-time positions.
• Good knowledge of regulations around flexible types of employment.
• Excellent communication and interpersonal skills.
• Willing to learn and contribute. Ability to adopt to fast path environment.
• Bachelor’s degree (BSc) in Human Resources, Organizational Psychology, or a similar field.
• An additional diploma in Restaurant Management is a plus[1].

Job Type: Full-time

Pay: From $4,500.00 per month

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Human resources: 2 years (Preferred)
• Hospitality: 1 year (Preferred)

Language:

• Chinese Mandarin (Preferred)

Work Location: In person